Effective Date: 29/06/2025

HÅNLI ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 when you visit our website [www.hanli.com] (the “Site”).

Please read this Privacy Policy carefully. If you do not agree with its terms, please do not use the Site.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Data

Personally identifiable information you voluntarily provide to us, such as your name, email address, telephone number, and any other information you choose to provide when you:

Register on the Site

Subscribe to our newsletter

Contact us via forms, email, or other means

1.2 Usage Data

Information automatically collected when you access the Site, including:

Your IP address

Browser type and version

Time zone setting and location

Browser plug-in types and versions

Operating system and platform

Pages you view and actions you take on the Site

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and support Site functionality. You can manage cookies through your browser settings.

2. Legal Basis for Processing Personal Data

Under the UK GDPR, we must have a lawful basis to process your personal data. We rely on the following legal bases:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

Contractual necessity: Where processing is necessary for a contract we have with you, or to take steps at your request before entering into a contract.

Legal obligation: Where processing is necessary for us to comply with the law.

Legitimate interests: Where processing is necessary for our legitimate interests, provided those interests do not override your rights.

3. How We Use Your Information

We may use your information to:

Operate, maintain, and improve the Site.

Provide you with information, products, or services that you request.

Send you newsletters, marketing or promotional materials, where you have consented.

Communicate with you and respond to your enquiries.

Process transactions and manage orders.

Comply with legal obligations and protect our legal rights.

Monitor and analyse usage and trends to improve the Site.

4. How We Share Your Information

We may share your personal data with:

Service providers: Third-party vendors and contractors who provide services on our behalf.

Legal obligations: If required to do so by law, or in response to valid requests by public authorities.

Business transfers: If we merge with, are acquired by, or sell assets to another company, your information may be transferred to the new owners.

We will never sell your personal data to third parties.

5. International Transfers

If we transfer your personal data outside the UK, we will ensure appropriate safeguards are in place to protect your data in accordance with the UK GDPR.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

7. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Right to access: You have the right to request copies of your personal data.

Right to rectification: You have the right to request correction of any inaccurate or incomplete data.

Right to erasure: You have the right to request that we erase your personal data, in certain circumstances.

Right to restrict processing: You have the right to request that we restrict processing of your personal data.

Right to object: You have the right to object to our processing of your personal data.

Right to data portability: You have the right to request that we transfer your data to another organisation or directly to you.

To exercise these rights, please contact us at the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

9. Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

10. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you believe that we may have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". We encourage you to review this Policy regularly.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: Email: hello@hanli.co.uk